Shipping policy
Order Processing
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Once your order has been processed, you will receive a confirmation email with tracking information, where available.
Shipping Time
We currently ship across the United Kingdom.
- Standard Delivery: 5–10 Business Days
- Processing Time: 1–3 Business Days
Estimated delivery time is 6–13 business days from the date of purchase.
Please note that delivery times are estimates and may vary due to courier delays, customs processing, weather conditions, or other unforeseen circumstances.
Shipping Cost
- Free Standard Shipping on all UK orders.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number (if available). Tracking information may take 24–48 hours to become active.
Delayed Deliveries
While we strive to deliver your order on time, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or lost parcels caused by incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us at: